Privacy Policy

Privacy Policy — Swedish Telecom Opto

Last updated: 18-06-2025

1. Introduction

Swedish Telecom Opto (“we”, “us”, “our”) is committed to protecting the privacy of our customers, partners, website visitors, and all users of our services. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website: https://swedishtelecomopto.com.

We comply with applicable data protection regulations, including the European General Data Protection Regulation (GDPR), and strive to handle all data with transparency, integrity, and security.

2. Data We Collect

We may collect and process the following types of personal data:

• Contact details: Name, company name, email address, phone number, job title, or other business information provided by you.
• Order and transaction data: Purchase history, delivery addresses, invoicing information, quotation requests.
• Technical data: IP address, browser type, device identifiers, access times, pages viewed, referring website addresses.
• Communications: Emails, inquiries, or correspondence you submit to us.
• Cookies and usage data: As described in section 6.

We do not collect sensitive personal data unless explicitly provided for specific contractual reasons.

3. Purpose of Data Processing

We collect and process your personal data for the following purposes:

• To respond to inquiries, quotation requests, and provide customer service.
• To process orders, deliveries, and billing.
• To improve our website, products, and services.
• To fulfill contractual obligations with you or your organization.
• To comply with applicable legal and regulatory requirements.
• For internal administration, analytics, and operational security.

We only collect the minimum necessary data for the relevant purposes.

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Performance of a contract: To fulfill sales, orders, or service agreements.
• Legitimate interests: To improve service quality, website functionality, security, and fraud prevention.
• Legal obligations: To comply with applicable law, tax, export control, and compliance regulations.
• Consent: For marketing communications or when consent is explicitly provided.

5. Data Sharing & Disclosure

We do not sell your personal data.
We may share your data with:

• Authorized employees, contractors, or service providers who assist in business operations.
• Logistics providers for shipping and order fulfillment.
• IT service providers (e.g. website hosting, email delivery, CRM systems).
• Legal or regulatory authorities where required by law or compliance obligations.

All third-party processors are contractually obligated to handle your data securely and in accordance with GDPR requirements.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies for functionality, analytics, and security purposes. Cookies may collect data such as IP address, browser type, and session identifiers.

• Strictly Necessary Cookies: Required for website operation and security.
• Performance & Analytics Cookies: To improve website functionality and usage insights.
• Third-party embedded content: May include additional tracking (e.g., embedded videos or maps).

You may adjust your cookie preferences via your browser settings or applicable cookie consent tools.

7. International Data Transfers

We may transfer personal data to countries outside the EU/EEA when necessary for global operations (e.g. cloud hosting, logistics, suppliers). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms, to ensure adequate protection of your data.

8. Data Retention

We retain personal data only as long as necessary for the purposes described:

• Customer and transaction records: As required for business, tax, legal, and audit purposes.
• Website usage data: Limited retention for analytics and security monitoring.
• Marketing data: Retained while valid consent exists or until unsubscribed.

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access your personal data.
• Right to correct inaccurate or incomplete data.
• Right to request deletion (right to be forgotten).
• Right to restrict or object to processing in certain cases.
• Right to data portability (where applicable).
• Right to withdraw consent (where consent was provided).

Requests can be submitted by contacting us via the contact details below.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, loss, or destruction, including:

• Secure hosting and data storage environments.
• Role-based access control.
• Encryption where applicable.
• Regular security reviews.

No internet-based system can guarantee absolute security, but we strive to maintain industry-standard protections.

11. Third-Party Links

Our website may include links or embedded content from third-party websites. We are not responsible for the privacy practices or content of such external sites.

12. Contact

For questions, data requests, or concerns related to this Privacy Policy, please contact:

Swedish Telecom Opto
Email: info@swedishtelecomopto.com
Phone: +34 9369 444 00

13. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website following changes indicates acceptance of the updated policy.